NHTSA Complaint #10850108 — 2004 NISSAN ALTIMA

REAR SUSPENSION BUSHINGS & TAKATA RECALL THE CAR SLIPS IN THE REAR WHEELS SIMILAR TO "FISH-TAILING" IN SNOW. NISSAN OFFERED A RECALL IN 2006 TO REPLACE PARTS ON REAR SUSPENSION SYSTEM WITHOUT NOTIFYING ME UNTIL 2015, MONTHS BEFORE THE RECALL EXPIRED. NOTICES NEVER CONTAINED ANY NOTIFICATION OF ANY EXPIRATION DATE. AFTER HOURS OF CUSTOMER SERVICE CLAIMED THERE WAS NEVER A RECALL; THEN YES THERE WAS A RECALL THAT I HAD REPLACED IN 2007; THEN CLAIMING THE WORK WAS COMPLETED IN 2014, THEY FINALLY AGREED TO HAVING THE CAR INSPECTED REGARDING THIS RECALL. THE DEALERSHIP AT WOODFIELD NISSAN CLAIMED THAT MY CAR WAS "UNSAFE TO DRIVE" AND LISTED EVERY OTHER PART OF MY SUSPENSION THAT NEEDED TO BE REPLACED OTHER THAN THE MAIN ONE IN THE RECALL. A SERVICE ORDER WAS CREATED THAT THE DEALERSHIP REFUSED TO GIVE ME WHEN THE SERVICE MANAGER LOST HIS TEMPER AND GOT PHYSICALLY INTIMIDATING TOWARDS ME. MY WIFE AND I ARE FRIGHTENED TO EVER GO TO THIS DEALERSHIP DUE TO THIS. NOW I AM DRIVING AN "UNSAFE TO DRIVE" VEHICLE THAT NISSAN LEFT ME WITHOUT ANY PAPERWORK TO ADVISE ME WHAT IS UNSAFE ABOUT IT. AFTER ASKING NISSAN CORPORATION TO STEP IN, AS WELL AS BBB & IL A.G. REPORTS WERE FILED, NO ONE TO DATE HAS GIVEN ME DOCUMENTATION REGARDING THIS INSPECTION. THIS DEALERSHIP'S OWNER ALSO OWNS THE OTHER DEALERSHIP NEAR ME AND MY WIFE WHERE WE ARE NO LONGER WELCOMED. THIS, AND THE FACT THAT THE CORPORATION REFUSES TO HELP RESOLVE THIS, MAKES IT IMPOSSIBLE FOR US TO HAVE THE TAKATA RECALL WORK COMPLETED WITHOUT GOING THRU FURTHER STRESS WITH NISSAN AND LOCAL DEALERSHIPS. THAT IS VERY UNETHICAL, IF NOT ILLEGAL.