NHTSA Complaint #10850044 — 2002 CHEVROLET IMPALA

BOUGHT VEHICLE IN APRIL, 2002. WE HAVE HAD REPEATED MALFUNCTIONS OF THE TRACTION CONTROL SYSTEM. I HAVE UPLOADED A FEW OF THE REPAIR DOCUMENTS WE HAD COLLECTED OVER THE YEARS. I HAVE SEVERAL MORE. DESPITE NUMEROUS REPAIRS, FROM WHEEL SENSORS, TO WIRING (INCLUDING COMPLETE HARNESS), COMPUTER CHIPS, RESETS, ETC. EVERY ATTEMPT BY CHEVY TO FIX THIS POORLY DESIGNED SYSTEM HAVE FAILED. CHEVY HAS ADMITTED THEY DON'T KNOW WHAT TO DO. THEIR BEST SUGGESTION IS TO TRY YET ANOTHER DEALERSHIP. I AM TIRED OF WASTING MY MONEY ON A POORLY DESIGNED AND INSTALLED SAFETY FEATURE. THE SYSTEM HAS FAILED ON START UP, DRIVING AT HIGHWAY SPEEDS, LOW SPEEDS, WHILE BRAKING, ETC. I HAVE CONTACTED GM CORPORATE TWICE. ONCE THEY REPLACED THE WIRING HARNESS ONLY TO HAVE IT FAIL SHORTLY AFTER. MY SECOND CONTACT IS IN PROGRESS. MY ONLINE SEARCHES OF THIS YEAR AND MODEL HAVE REVEALED MANY SUCH COMPLAINTS ON THIS MODEL AND SIMILAR MODELS. THE STORY IS THE SAME: GM CAN'T FIX THE PROBLEM. WE LIVE IN SNOW COUNTRY, AND TRACTION CONTROL IS IMPORTANT TO US. CURRENTLY THE SYSTEM HAS BEEN OUT OF SERVICE FOR OVER TWO YEARS. IF YOU INVESTIGATE THIS ISSUE ON THIS YEAR AND MODEL, YOU WILL FIND THIS IS A COMMON PROBLEM THAT GM HAS NOT RECALLED. PLEASE INVESTIGATE. THANK YOU. *TR