NHTSA Complaint #10846402 — 2015 SUBARU LEGACY

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED AND UNABLE TO BE DRIVEN FOR SEVERAL MONTHS DUE TO A FAILURE WITH THE FORWARD COLLISION AVOIDANCE FEATURE NOT FUNCTIONING PROPERLY. THE CONTACT NOTIFIED THE FIRST DEALER AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER TESTED THE VEHICLE NUMEROUS TIMES AND NOTICED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN BACK TO THE FIRST DEALER A SECOND TIME UPON RECEIVING NHTSA CAMPAIGN NUMBER: 15V366000 (EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE) AND THEY INDICATED THAT THE VEHICLE DID NOT NEED TO BE SERVICED UNDER THE RECALL. THE VEHICLE WAS TAKEN TO A SECOND DEALER TO RECEIVE THE RECALL REMEDY AND THE CONTACT STATED THAT THE DEALER HAD THE VEHICLE FOR LONGER THAN TWO MONTHS FOR THE REPAIRS. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURERS REMEDY PROVIDED A PERMANENT SOLUTION AND WAS CONCERNED THAT THE FAILURE WOULD REOCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. *TR