NHTSA Complaint #10846146 — 2005 TOYOTA SIENNA

MY CAR HAS THE EXACT SYMPTOMS FOR A RECALL INVOLVING A CRANKSHAFT PULLEY, YET MY VIN IS APPARENTLY NOT INVOLVED WITH THAT RECALL. MY ENGINE MODEL 3MZ-FE IS INVOLVED WITH THE RECALL YET TOYOTA SERVICE DEALERSHIPS AND TOYOTA CUSTOMER EXPERIENCE BOTH SAY IT ISN'T. CURRENTLY MY CAR IS NOT SAFE TO DRIVE ACCORDING TO THE SERVICE DEALERSHIP AND A FEE OF ROUGHLY $800 AWAITS ME. I DO NOT UNDERSTAND HOW MY MAKE, MODEL, MODEL YEAR, ENGINE MODEL, CAN ALL BE RELATED TO A CERTAIN RECALL, AND YET BE TOLD THAT MY CAR DOES NOT QUALIFY FOR THAT RECALL. I'VE BEEN A LOYAL TOYOTA CUSTOMER FOR YEARS RECOMMENDING FRIENDS AND FAMILY. EXTREMELY DISAPPOINTED, AND MOST LIKELY WON'T PURCHASE ANOTHER TOYOTA.