NHTSA Complaint #10845713 — 2012 JEEP GRAND CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 10845713
Vehicle 2012 JEEP GRAND CHEROKEE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

ON THE FIRST OF MARCH, MY WIFE AND DAUGHTER WERE ABOUT TO START THEIR DAY IN THE USUAL WAY. SHE OPENED THE GARAGE DOOR AND USED HER KEY FOB TO REMOTE START OUR 2012 JEEP GC LIMITED ( AROUND 42K MILES) ( FACTORY INSTALLED REMOTE STARTER) SHE WALKED AWAY FOR LESS THAN 4 MINUTES AND RETURNED TO SEE SMOKE COMING FROM FRONT PASSENGER SIDE OF JEEP. SHE CALLED FOR ME, AND PUSHED THE AUX BUTTON TO BE SURE THE VEHICLE WAS OFF. I CAME RUNNING AND DESPITE MY ATTEMPTS TO OPEN THE HOOD AND BEAT BACK WHAT QUICKLY ESCALATED INTO OPEN FLAMES I RETREATED TO ENSURE MY FAMILY'S SAFETY AND TO BE SURE THE EMERGENCY RESPONDERS WERE CALLED. THANKFULLY I WAS ABLE TO REMOVE SOME POTENTIAL FUEL FOR THE FIRE BY REMOVING OUR SECOND CAR FROM THE GARAGE (ALSO A CHRYSLER) AND SECURING THE DOOR BETWEEN THE HOUSE AND GARAGE. LUCK INTERVENED WHEN THE FLAMES DESTROYED THE GARAGE DOOR ASSEMBLY CAUSING THE GARAGE DOOR TO FALL AND HELP REMOVE SOME OXYGEN FROM THE FIRE. EVENTUALLY FIRST RESPONDERS ARRIVED AND WERE ABLE TO KNOCK DOWN THE FIRE WITH FOAM . LATER THE FIREMEN PUSHED THE JEEP INTO THE DRIVEWAY TO ENSURE IT WAS DOUSED. THOUGH THE REMOTE START MAY NOT BE DIRECTLY RESPONSIBLE FOR WHATEVER ARC SPARKED THE FIRE, IT'S MY BELIEF THAT ITS USE CONTRIBUTED DIRECTLY TO THE CONDITIONS THAT CONFLAGRATED THE SITUATION. IF THE WIRING HARNESS IS OTHERWISE SUSPECT I WOULD NOT BE SURPRISED CONSIDERING RECENT REVELATIONS ON RELATED MODELS. THE VEHICLE WAS JUST REMOVED FROM THE SITE TODAY 3/9/2016 TO COPART FACILITY, BY INSURANCE COMPANY FOR FURTHER INVESTIGATION INTO THE SOURCE OF THE FIRE.

Related Complaints for the 2012 JEEP GRAND CHEROKEE

Other STRUCTURE:BODY Complaints

#11675615 The dash pad is coming unglued causing a glare in the windshied.
#11429947 Paint above windshield has deteriorated and has rust bubbles. Paint first looked almost burnt then turned white/grey ...
#11397098 WHEN I WAS DRIVING STRAIGHT DOWN THE STREET GOING ABOUT 35 MPH, I HEARD A LOUD EXPLOSIONS LIKE NOISE AND THEN MY JEEP...
#11297895 THE LEATHER DASHBOARD STARTING TO BUCKLE ABOUT 2 YEARS AGO AND HAS MULTIPLE BUCKLES ACROSS THE DASHBOARD. IT HAS BEGU...
#11265823 I HAVE TWO MAJOR ISSUES. THE FIRST BEING THAT THE LEATHER ON MY DASH HAS COMPLETELY SHRIVELED UP INTO WEIRD BUMPS A...

Recent Complaints for the 2012 JEEP GRAND CHEROKEE

#11718744 ELECTRICAL SYSTEM The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11718744 ENGINE The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11718744 SERVICE BRAKES The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11715096 ENGINE AND ENGINE COOLING See attached document for complaint.
#11711989 ELECTRICAL SYSTEM All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. I...
Check any vehicle history by VIN - Free vehicle history report