NHTSA Complaint #10845713 — 2012 JEEP GRAND CHEROKEE
STRUCTURE:BODY issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 10845713 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
ON THE FIRST OF MARCH, MY WIFE AND DAUGHTER WERE ABOUT TO START THEIR DAY IN THE USUAL WAY. SHE OPENED THE GARAGE DOOR AND USED HER KEY FOB TO REMOTE START OUR 2012 JEEP GC LIMITED ( AROUND 42K MILES) ( FACTORY INSTALLED REMOTE STARTER) SHE WALKED AWAY FOR LESS THAN 4 MINUTES AND RETURNED TO SEE SMOKE COMING FROM FRONT PASSENGER SIDE OF JEEP. SHE CALLED FOR ME, AND PUSHED THE AUX BUTTON TO BE SURE THE VEHICLE WAS OFF. I CAME RUNNING AND DESPITE MY ATTEMPTS TO OPEN THE HOOD AND BEAT BACK WHAT QUICKLY ESCALATED INTO OPEN FLAMES I RETREATED TO ENSURE MY FAMILY'S SAFETY AND TO BE SURE THE EMERGENCY RESPONDERS WERE CALLED. THANKFULLY I WAS ABLE TO REMOVE SOME POTENTIAL FUEL FOR THE FIRE BY REMOVING OUR SECOND CAR FROM THE GARAGE (ALSO A CHRYSLER) AND SECURING THE DOOR BETWEEN THE HOUSE AND GARAGE. LUCK INTERVENED WHEN THE FLAMES DESTROYED THE GARAGE DOOR ASSEMBLY CAUSING THE GARAGE DOOR TO FALL AND HELP REMOVE SOME OXYGEN FROM THE FIRE. EVENTUALLY FIRST RESPONDERS ARRIVED AND WERE ABLE TO KNOCK DOWN THE FIRE WITH FOAM . LATER THE FIREMEN PUSHED THE JEEP INTO THE DRIVEWAY TO ENSURE IT WAS DOUSED. THOUGH THE REMOTE START MAY NOT BE DIRECTLY RESPONSIBLE FOR WHATEVER ARC SPARKED THE FIRE, IT'S MY BELIEF THAT ITS USE CONTRIBUTED DIRECTLY TO THE CONDITIONS THAT CONFLAGRATED THE SITUATION. IF THE WIRING HARNESS IS OTHERWISE SUSPECT I WOULD NOT BE SURPRISED CONSIDERING RECENT REVELATIONS ON RELATED MODELS. THE VEHICLE WAS JUST REMOVED FROM THE SITE TODAY 3/9/2016 TO COPART FACILITY, BY INSURANCE COMPANY FOR FURTHER INVESTIGATION INTO THE SOURCE OF THE FIRE.
Related Complaints for the 2012 JEEP GRAND CHEROKEE
Other STRUCTURE:BODY Complaints
#11675615
The dash pad is coming unglued causing a glare in the windshied.
#11429947
Paint above windshield has deteriorated and has rust bubbles. Paint first looked almost burnt then turned white/grey ...
#11397098
WHEN I WAS DRIVING STRAIGHT DOWN THE STREET GOING ABOUT 35 MPH, I HEARD A LOUD EXPLOSIONS LIKE NOISE AND THEN MY JEEP...
#11297895
THE LEATHER DASHBOARD STARTING TO BUCKLE ABOUT 2 YEARS AGO AND HAS MULTIPLE BUCKLES ACROSS THE DASHBOARD. IT HAS BEGU...
#11265823
I HAVE TWO MAJOR ISSUES. THE FIRST BEING THAT THE LEATHER ON MY DASH HAS COMPLETELY SHRIVELED UP INTO WEIRD BUMPS A...
Recent Complaints for the 2012 JEEP GRAND CHEROKEE
#11718744
ELECTRICAL SYSTEM
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11718744
ENGINE
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11718744
SERVICE BRAKES
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...
#11711989
ELECTRICAL SYSTEM
All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. I...