NHTSA Complaint #10845681 — 2011 FORD EXPEDITION

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT'S VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE DID NOT STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL, BUT IT SHIFTED INTO DRIVE AND ACCELERATED FORWARD. THE ONLY WAY TO STOP THE VEHICLE WAS BY TURNING THE KEY TO THE OFF POSITION. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.