NHTSA Complaint #10845595 — 2003 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE REPAIR SHOP INDICATED THAT THE RACK AND PINION WAS PREMATURELY RUSTED TO THE POINT THAT IT COULD FRACTURE AND NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC INDICATED THAT THE FRAME AND UNDERCARRIAGE HAD EXTENSIVE RUST AND CORROSION, WHICH ALSO NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT WAITED LONGER THAN TWO YEARS FOR THE PART. THE SPARE TIRE CARRIER WAS ALSO PREMATURELY RUSTED AND COULD FRACTURE. THE PART WAS UNAVAILABLE TO REPLACE THE SPARE TIRE CARRIER. THE DEALER AND THE MANUFACTURER WERE UNABLE TO CONFIRM WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.