NHTSA Complaint #10845551 — 2011 HYUNDAI GENESIS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10845551
Vehicle	2011 HYUNDAI GENESIS
Component	ENGINE
Date of Incident	March 6, 2016
Date Filed	March 8, 2016
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE ENGINE DOESN'T TURN OVER, AND ACCORDING TO THE MECHANICS AT THE DEALER, IT APPEARS THAT THE "ENGINE IS LOCKED UP". PRIOR TO THE CAR JUST STOPPING WHILE I WAS DRIVING, NONE OF THE ENGINE INDICATOR LIGHTS CAME ON. THIS CAR HAS 23,000 MILES. THE MECHANICS HAVE CONTACTED THE WARRANTY DEPARTMENT WHO HAVE REQUESTED PICTURES OF THE OIL PAN. I RECEIVED AN OIL CHANGE EXACTLY ONE MONTH BEFORE THIS INCIDENT AND NO ONE AT JIFFY LUBE NOTED ANY PROBLEMS.

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