NHTSA Complaint #10840405 — 2012 FORD FOCUS

WENT TO START MY 2012 FORD FOCUS SE ON 3/3/16 AND IMMEDIATELY RECEIVED A MESSAGE STATING "POWER STEERING MALFUNCTION". THE STEERING WHEEL FELT LIKE IT LOCKED UP AND WAS VERY DIFFICULT TO TURN. THANK GOODNESS I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY KIDS IN THE CAR! WE WERE ABLE TO GET THE CAR TO APPLE FORD IN COLUMBIA MD WHERE THEY RAN DIAGNOSTICS AND SAID WE NEED TO REPLACE THE THE STEERING RACK, WHICH WILL COST $1,950!! AFTER READING THE FORUMS, COMPLAINTS AND PENDING LAWSUITS ONLINE, IT IS CLEAR THAT THIS IS A COMMON ISSUE WHERE SEVERAL MODELS ARE BEING RECALLED. MY VIN HAS NOT BEEN ASSOCIATED WITH THAT RECALL, BUT I'M DESPERATELY HOPING THAT IT WILL SOON. THIS IS AN ELECTRIC ISSUE CAUSING THE POWER STEERING TO FAIL, AND IT'S HAPPENING TO SO MANY FORD OWNERS. PLEASE TAKE ACTION!