NHTSA Complaint #10840376 — 2009 BMW 5-SERIES

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10840376
Vehicle	2009 BMW 5-SERIES
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 1, 2016
Date Filed	March 7, 2016
Mileage	86,680 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON SEPTEMBER 10, 2016 I PURCHASED THIS CAR AND I HAVE BEEN EXPERIENCING STALLING AND JERKING VIOLENTLY AND I WAS TOLD IT WAS BAD GAS FROM DEALERSHIP I PURCHASED IT FROM. I WENT TO BMW IN OCTOBER 2015 I WAS TOLD IT WAS FUEL INJECTORS I WAS TOLD NO RECALL ON THE CAR AT THAT TIME. IN MARCH 2016 THE CAR STOPPED ON ME AND MY VISUALLY IMPAIRED GRANDSON WITHOUT WARNING ON THE FREEWAY. I TOOK THE CAR TO CONRAD AND WAS TOLD IT WAS THE FUEL PUMP SO I TOOK THE CAR TO DIFFERENT BMW SERVICE CENTER NOW I AM TOLD IT THE FUEL PUMP BUT NOT THE ONE UNDER WARRANTY. BOTH SERVICE CENTERS REFUSE TO REPLACE FUEL PUMP THAT IS UNDER EXTENDED WARRANTY WHICH IS THE PRIME PROBLEM. I TOLD THEM THE FUEL PUMP IS UNDER EXTENDED WARRANTY. THEY NAME OTHER STUFF INSTEAD OF REPLACING THE PROBLEM THE CAR IS A SAFETY HAZARD. BMW IS NOT STICKING TO KEEPING THEIR CARS SAFE. I BELIEVE IS ACTING IN A DISCRIMINATORY WAY AND WANT MORE MONEY OUT OF GREED. PLEASE SEE ATTACHED DOCUMENTS

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