NHTSA Complaint #10840284 — 2000 CHEVROLET BLAZER

MY CUSTOMER COMPLAINED OF A TRANSMISSION FAILURE INVOLVING, BUT NOT LIMITED TO A DTC P0785. I ASKED MY CUSTOMER IF THE INVOLVED VEHICLE (2000 CHEVROLET BLAZER) HAD ANY DEALER OR AFTER MARKET ACCESSORIES INSTALLED, CUSTOMER ADAMANTLY REPLIED: NO, "BONE STOCK GM." MY CUSTOMER WAS NOT AWARE THAT THE INVOLVED VEHICLE HAD A THEFT DETERRENT SYSTEM, MANUFACTURED BY "KARR" AND DISTRIBUTED BY AUDIOVOX WITH INSTALLERS NATIONWIDE. I HAVE BEEN ACTIVELY INVOLVED WITH GM DEALERSHIPS FOR OVER FORTY YEARS AND POSSESS A WEALTH OF EXPERIENCE IN PARTS AND SERVICE EXPERIENCE. I REMOVED THE SUSPECT SECURITY SYSTEM AND REPAIRED THE DAMAGED WIRING WHICH RESULTED IN THE IMPROPER INSTALLATION. IN THE PAST WEEK I HAVE BEEN CONFRONTED WITH FOUR CUSTOMER COMPLAINTS WHICH RESULTED FROM SECURITY SYSTEMS, AFTERMARKET RADIOS AND INCLUDING AFTERMARKET HEADLAMPS. THESE AFTERMARKET COMPONENTS ARE THE DIRECT CAUSE OF SYSTEM FAILURES INVOLVING ENGINE MANAGEMENT SYSTEMS, LIGHTS, AND NUMEROUS ELECTRICAL FAILURES. I SINCERELY REQUEST IMMEDIATE AND THOROUGH INVESTIGATION WHICH I REMAIN CONFIDENT WILL RESULT IN MASSIVE RECALLS OF THESE INFERIOR PRODUCTS. *TR