NHTSA Complaint #10840241 — 2005 CHEVROLET IMPALA

SOMETIMES THE VEHICLE WILL NOT START RIGHT AWAY. THE SECURITY LIGHT COMES ON AND THE VEHICLE WILL NOT START. WE HAVE HAD TO WAIT 10 MINUTES TO TRY AGAIN. TO BYPASS THIS WE HAVE TO LEAVE THE DOOR OPEN, INSERT THE KEY AND WAIT 5 SECONDS, TURN THE KEY TO ACC AND WAIT ANOTHER 5 SECONDS. THEN WE TURN THE KEY TO START BUT DO NOT TURN THE ENGINE UNTIL THE DOOR OPEN WARNING LIGHT COMES ON. THIS WILL GIVE THE VEHICLE A MOMENT TO PASS THE SECURITY ISSUE AND IT STARTS RIGHT UP. I HATE DOING THIS EVERY TIME! THERE HAS TO BE A FIX WE CAN ALL AFFORD. I HAVE SMALL CHILDREN AND IN AN EMERGENCY I DO NOT HAVE TIME TO GUESS OR HOPE OR EVEN WASTE 20 SECONDS TO START MY VEHICLE. THIS IS ANNOYING AND IT SHOULD BE FIXED AT THE MANUFACTURER'S EXPENSE. OR AT LEAST PAY HALF OF THE REPAIRS AND DIAGNOSIS. PLEASE TAKE INTO CONSIDERATION THAT AN EMERGENCY TRIP TO THE HOSPITAL OR URGENT CARE SHOULD NOT BE DELAYED BY THE WHAT-IFS OF A CAR STARTING PROPERLY OR WASTING 10 MINUTES TO TRY AGAIN.