NHTSA Complaint #10840088 — 2011 FORD F-250
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 10840088 |
| Vehicle | 2011 FORD F-250 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AK |
Consumer Description
"STEERING COLUMN CONTROL MODULE" SCCM (FORD P/N 3F944) PLASTIC BODY BROKE, ALLOWING THE "MULTIFUNCTION SWITCH" (FORD P/N 13K359) TO SEPARATE FROM ITS ELECTRICAL CONNECTOR AND BECOME INOPERABLE. THE SCCM PLASTIC BODY IS QUITE FLIMSY AND THE PLASTIC IS BRITTLE - INSTEAD OF JUST BREAKING, IT SHATTERED LIKE GLASS. THIS FAILURE OCCURRED AT NIGHT DURING A RAINSTORM 3-4-16. HAD JUST EXITED ONTO AN URBAN ARTERIAL FROM A FREEWAY. INSTANTLY THE WIPERS, TURN SIGNALS, AND HIGH BEAM BECAME INOPERABLE. VERY DANGEROUS DRIVING HOME (1 MILE FROM THE EVENT). NEXT DAY I WAS AMAZED AT HOW EXTENSIVELY THE PLASTIC SHATTERED, HAVING NO RECALL OF TREATING IT HARSHLY - JUST USING THE DEVICE IN THE NORMAL FASHION.
Related Complaints for the 2011 FORD F-250
Other VISIBILITY/WIPER Complaints
Recent Complaints for the 2011 FORD F-250
#11696727
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2011 Ford F-250. The contact stated that after purchasing the vehicle, it was...
#11689314
TIRES:BEAD
The tires were installed on 8.22.2025 and on the following Thursday, August 28, 2025, all of the tires had low pressu...
#11689314
TIRES:SIDEWALL
The tires were installed on 8.22.2025 and on the following Thursday, August 28, 2025, all of the tires had low pressu...
#11689314
TIRES:TREAD/BELT
The tires were installed on 8.22.2025 and on the following Thursday, August 28, 2025, all of the tires had low pressu...
#11675333
STEERING
The contact owns a 2011 Ford F-250. The contact stated that while driving over a bump at a high rate of speed, the co...