NHTSA Complaint #10840045 — 1999 PONTIAC GRAND PRIX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10840045
Vehicle	1999 PONTIAC GRAND PRIX
Component	ENGINE
Date of Incident	March 5, 2016
Date Filed	March 5, 2016
Mileage	170,919 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TAKATA RECALL / MY CAR HAD A GM RECALL 15757. IT INVOLVED THE REPLACEMENT OF MY ENGINE FRONT VALVE COVER AND FRONT VALVE COVER GASKET. I TOOK IT TO THE GATEWAY BUICK GMC ON 3/5/2016. AFTER THE JOB WAS FINISHED I FOUND OUT MY ENGINE PLASTIC BEAUTY COVER WAS MISSING. I WAS TOLD IT DIDNT FIT BECAUSE OF THE NEW PARTS. IT IS UNEXCEPTABLE THAT MY ENGINE IS LEFT EXPOSED AND THERE WASNT A NEWLY DESIGNED PLASTIC BEAUTY COVER. I AM NOT HAPPY WITH THE RESULT. PLUS, MY CAR IS NOW MISFIRING AND BEFORE I TOOK IT IN FOR SERVICE THE CAR WAS RUNNING FINE AND NOT MISFIRING. MY SPARK PLUG WIRES WERE LOOSE AND EASILY DETACHED FROM THE CONNECTION WHERE THE SPARK PLUG CONNECTS AS IF IT WAS PULLED CARELESSLY. I REGRET TAKING MY CAR IN FOR THE RECALL. MY CAR SHOULD HAVE NO PROBLEMS PERIOD AFTER SERVICE.

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