NHTSA Complaint #10840028 — 2006 SATURN VUE

I WAS SITTING IN MY CAR LISTENING TO THE RADIO WAITING ON AN ORDER (ABOUT AN HOUR) ON A CITY STREET. WHEN MY ORDER WAS READY, I ATTEMPTED TO GET OUT OF THE CAR. THE DOORS AND WINDOWS WOULD NOT OPEN. I TRIED TO USE MY ALARM PAD TO OPEN THE DOORS, I COULD HEAR THE MECHANISM WORKING BUT THE LOCK WOULDN'T RAISE. I TRIED TO LIFT THE LOCK MANUALLY, IT RAISED BUT WOULDN'T RAISE UP ALL THE WAY. I ALSO TRIED TO TURN THE CAR ON, IT WOULDN'T TURN OVER. I WAS PETRIFIED AND TRAPPED IN THE CAR. AFTER ABOUT 10 MINUTES WHILE I CONTEMPLATED MY DEATH HAD THERE BEEN A FIRE, IT OPENED. THE CAR STILL WOULDN'T TURN OVER. THE RADIO STILL PLAYED AND MY CHARGER ALSO WORKED. IN ATTEMPTING TO GET THE CAR JUMPED, IT WAS COMPLETELY SILENT, THE ALARM WOULDN'T WORK, THEN THERE WAS A SLIGHT ELECTRONIC BUZZ AND FINALLY (AFTER ABOUT A 1/2 HOUR) THE BATTERY STARTED TRYING TO WORK. IT EVENTUALLY STARTED. I'M AFRAID TO DRIVE MY CAR AND AM TRYING TO FIND A DEALERSHIP THAT'LL LOOK AT THE PROBLEM WITHOUT SAYING, "IF IT'S NOT HAPPENING NOW, THERE'S NOTHING WE CAN DO BUT CHARGE YOU FOR A DIAGNOSTIC." I'M WRITING BECAUSE THIS IS AN EXTREME SAFETY HAZARD. I HAVE 3 YEAR OLDS THAT I TRANSPORT. THERE SHOULD NEVER BE A REASON WE CAN'T SAFELY EXIT A PARKED CAR. I'M LITERALLY FRIGHTENED TO DRIVE THIS CAR AND IT'S MY ONLY MEANS OF TRANSPORTATION. I'M CONCERNED ABOUT HOW THIS LOCK ISSUE WILL AFFECT MY JOB AND MY POCKETS. I SEE THAT THERE ARE OTHER ISSUES POSTED FOR THE 2006 SATURN VUE RELATED TO THE LOCKING MECHANISM. THIS NEEDS TO BE RECALLED AND REPAIRED NOT AT THE CUSTOMER'S EXPENSE. I TRUSTED SATURN TO PROVIDE ME WITH A SAFE PRODUCT. I PAID EVERY CENT OF WHAT WAS ASKED FOR THE TRUCK. I DID MY PART AND I HOPE YOU DO YOURS BY MAKING MY TRUCK SAFE AGAIN.