NHTSA Complaint #10839924 — 2002 GMC ENVOY

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10839924
Vehicle	2002 GMC ENVOY
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 25, 2016
Date Filed	March 4, 2016
Mileage	141,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING THE VEHICLE TO THE DEALER AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE FUEL PUMP WAS REPAIRED AND THE CONTACT WAS ADVISED NOT TO FILL THE TANK ABOVE HALF. WHEN THE CONTACT PLACED FUEL IN THE VEHICLE, IT LEAKED ONTO THE GROUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. UPDATED 04/21/2016*LJ *TR

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