NHTSA Complaint #10839776 — 2005 FORD FREESTYLE

I HAVE 2 ISSUES: #1. BACK SEAT PASSENGER DOOR CHILD SAFETY LOCKS ARE ALWAYS ON. EVERY TIME I HAVE A PASSENGER IN THE BACK SEATS THEY ARE TRAPPED, AND CANNOT GET OUT UNLESS SOMEONE OPENS THE DOORS FROM THE OUTSIDE OR THEY PULL UP ON THE LOCK FROM HE INSIDE. IVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR, BUT NEVER THOUGHT I COULD FILE A COMPLAINT UNTIL I BY COINCIDENCE CAME ACROSS YOUR WEBSITE TODAY. #2. THE E-BRAKE DOES HAS NOT WORKED PROPERLY EITHER FOR A LONG PERIOD OF TIME, OVER A YEAR, WHICH I BELIEVE IS A DEFECT. BECAUSE, EVERY TIME I WOULD ENGAGE IT OR DISENGAGE IT, THERE WAS NO TENSION, IT FELT "BLANK" FOR LACK OF BETTER DESCRIPTION, AND JUST RECENTLY, I MESSAGE ON THE DASHBOARD HAS COME UP, AND A BELL KEEPS TINGING, TELLING ME THE EMERGENCY BRAKE IS ENGAGED WHILE DRIVING (WHEN IT IS NOT!) AND IT DOES NOT MATTER WHAT I TRY TO DO, I CANNOT MAKE THE SOUND OR THE MESSAGE GO AWAY, NOR DOES THE E-BRAKE WORK,! IT DOES NOT ENGAGE OR DISENGAGE. THIS DANGEROUS FOR ME, AND MY VEHICLE.