NHTSA Complaint #10839717 — 2014 FORD E-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10839717
Vehicle	2014 FORD E-150
Component	SERVICE BRAKES
Date of Incident	April 28, 2015
Date Filed	March 3, 2016
Mileage	11,426 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD E-I50. THE CONTACT STATED THAT THE FRONT BRAKE PAD WAS GRINDING THE ROTOR AND CAUSED THE STEERING TO PULL TO THE LEFT AND RIGHT. THE DEALER SHAVED THE ROTOR AND REPLACED THE PADS, BUT THE FAILURE RECURRED A MONTH LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY SHAVED THE ROTOR AND REPLACED THE PADS AGAIN, BUT THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING THE WAY IT SHOULD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,426.

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