NHTSA Complaint #10839497 — 2011 JEEP PATRIOT

MY 2011 JEEP PATRIOT WAS PURCHASED NEW IN MID NOVEMBER 2010. IT HAS 42,972 MILES ON IT. I HAD TO REPLACE THE TIRES, ONE WAS WORN CLEAR DOWN ON THE INSIDE. THE TIRE SUPPLIER SAID I NEEDED AN ALIGNMENT. WHEN I WENT IN TO GET AN ALIGNMENT THEY WERE UNABLE TO DO ONE BECAUSE MY BALL JOINTS NEEDED REPLACED. I'VE OWNED THIS VEHICLE (MY FIRST & LAST JEEP) FOR 63 1/2 MONTHS AND DRIVEN IT LESS THAN 677 MILES A MONTH OR LESS THAN 10 MILES PER DAY, I SHOULD NOT BE REPLACING MY BALL JOINTS WITH THESE LOW MILES ON MY CAR! IT IS BAD ENOUGH THAT I WAS TOLD NOT TO EVEN DRIVE MY CAR UNTIL THE PARTS COME IN WHICH IS GOING TO BE ANOTHER 13 DAYS! PLEASE TELL ME HOW THIS IS NORMAL WEAR & TEAR ON A VEHICLE THAT HAS NEVER BEEN OFF ROAD AND HAS NEVER HAD THE 4 WHEEL DRIVE ENGAGED LONGER THAN TO JUST PULL OUT OF SLICK SPOT? PLEASE MAKE THIS RIGHT AND RECALL THE JEEPS THAT ARE HAVING THIS ISSUE!