NHTSA Complaint #10839361 — 2004 JEEP LIBERTY SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10839361
Vehicle	2004 JEEP LIBERTY
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	March 1, 2016
Date Filed	March 2, 2016
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE CONTACT HEARD A LOUD THUMPING AND GRINDING NOISE. THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE VEHICLE WAS RESTING LOW ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

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