NHTSA Complaint #10838966 — 2003 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS CONSTANTLY RUNNING HOT AND STALLING RANDOMLY WITHOUT WARNING. THE FAILURES OCCURRED AFTER THE DEALER REPLACED THE ENGINE GASKET AND MENTIONED THAT THE SEALS WERE DEFECTIVE. AFTER THE DEALER MADE THE REPAIRS, FLUID WAS LEAKING, WHICH CAUSED FURTHER FAILURES WITH THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO KEPT THE VEHICLE FOR LONGER THAN A WEEK. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE FOR OVER A YEAR DUE TO THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO CONFIRM IF THEY WOULD BE ABLE TO COMPLETE THE RECALL REPAIRS AND STATED THAT ADDITIONAL REPAIRS MAY BE REQUIRED FIRST. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.