NHTSA Complaint #10838731 — 2010 FORD ESCAPE

MY VEHICLE IS DISPLAYING THE ELECTRIC STEERING ASSIST FAILURE WARNING AND THE STEERING WHEEL IS SHUDDERING AT ALL SPEEDS. THE STEERING WHEEL ALSO PUSHES BACK AT TIMES. PROBLEM STARTED AT 115,000 MILES. I HAVE HAD EXTENSIVE COMMUNICATION WITH FMC AND THEY STEADFASTLY REFUSED TO ADMIT ANY LIABILITY. THEY SAY THAT THEY WILL NEVER FIX THIS ISSUE UNDER ANY CIRCUMSTANCES UNLESS THE FEDERAL GOVERNMENT FORCES THEM TO DO SO. THEY SUGGEST THAT I HAVE A DEALER FIX IT AT MY EXPENSE. THERE HAVE BEEN MANY REPORTS OF INSTANTANEOUS FAILURES RESULTING IN LOSS OF CONTROL. THIS IS AN INHERENT PROBLEM WITH ALL SECOND GENERATION ESCAPES. OVER 1 MILLION FORD VEHICLES HAVE THE FAULTY COMPONENTS. FORD IS STONEWALLING THE PROBLEM IN AN ATTEMPT TO AVOID THE MULTI BILLION DOLLAR TAB. YOU MUST ACT QUICKLY! MOST OF US DO NOT HAVE $1500 TO REPLACE THE ELECTRIC STEERING UNIT. MANY WILL CONTINUE TO DRIVE AND ENDANGER OTHERS IN RAPIDLY INCREASING NUMBERS. I CAN SEND MY COMMUNICATION WITH FMC.