NHTSA Complaint #10838729 — 2008 DODGE NITRO

I RECEIVED A LETTER FROM CHRYSLER CUSTOMER ASSISTANT CENTER WHICH STATED THE FUEL TANK INLET CHECK VALVE IN CARS LIKE MINE WERE DEFECTIVE AND THEY WOULD REPAIR IT AT NO COST TO ME. I SEDUCED AN APPOINTMENT WITH MY LOCAL DODGE/CHRYSLER SHOP. THEY FOUND THAT MY CAR WAS ORIGINALLY OWNED AND REGISTERED IN CANADA. I CONTACTED THE COMPANY WHO SENT ME THE LETTER. THE PERSON I TALKED TO SAID THEY HAVE NO RECORD OF THE LETTER THAT WAS SENT TO ME. HE ASKED IF I COULD FAX HIM THE LETTER, WHICH I DID. HE SAID THERE SHOULD BE NO PROBLEM AFTER THAT. HE LATER LEFT A MESSAGE ON MY PHONE AFTER HE RECEIVED THE LETTER AND SAID THEIR COMPANY WAS NOT GOING TO PAY FOR MY REPAIRS BECAUSE MY CAR WAS ORIGINALLY PURCHASED IN CANADA. I CALLED CANADA AND UPDATED THE INFORMATION THEY HAD ON MY CAR. I BOUGHT THE CAR ABOUT 4 YEARS AGO AT MY LOCAL DODGE DEALER AND I'M FINANCING THE CAR. IF I RECEIVED A LETTER STATING THEY WERE GOING TO PAY FOR THE REPAIR OF THE PROBLEM WITH THE CHECK VALVE THEY NEED TO HONOR THAT.