NHTSA Complaint #10838702 — 2014 CHEVROLET SILVERADO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10838702
Vehicle	2014 CHEVROLET SILVERADO
Component	ENGINE
Date of Incident	January 7, 2016
Date Filed	February 26, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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