NHTSA Complaint #10838525 — 2005 KIA SORENTO

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10838525
Vehicle 2005 KIA SORENTO
Component SUSPENSION
Date of Incident
Date Filed
Mileage 108,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THIS IS A FOLLOW UP TO NHTSA ID NUMBER'S 10819147 & 10824199. AFTER FILING VSC 10824199, I WAS CONTACTED BY A KIA AMERICA REPRESENTATIVE FROM CALIFORNIA. SHE REQUESTED A COPY OF MY ORIGINAL BILL OF SALE, THE VEHICLE REGISTRATION AND THE REPAIR ESTIMATE FROM THE DEALER TO REPAIR THE REPAIR UPPER CONTROL ARM BRACKETS. SHE DID NOT REQUEST ANY OTHER DOCUMENTATION OR PICTURES. SHE SAID SHE WOULD REVIEW THE CASE AND SPEAL TO THE DEALER AND DEPENDING ON THE COST WOULD EITHER HAVE THE REPAIR COMPLETED OR PURCHASE THE CAR TO BE SCRAPPED FOR KBV. I RECEIVED A CALL TODAY AND WAS INFORMED THAT THE REPAIR WOULD COST AT LEAST $3,000 AND BECAUSE THE VEHICLE WAS 10 YEARS OLD AND NOT IN THE REPAIR PROGRAM ( I ASSUME THAT WAS BEING DONE IN THE UK) KIA WOULD OFFER ME $1,500 FOR THE CAR. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE IN IT'S PRESENT CONDITION AND WAS TOLD I SHOULD CONTACT THE DEALER. I TOLD THE REPRESENTATIVE THAT THE DEALER DID NOT GIVE ME ANY WARNINGS WHEN THE ESTIMATE WAS COMPLETED. I WAS ALSO TOLD THAT "AT LEAST I HAD GOTTEN 10 YEARS OF USE OUT OF THE VEHICLE". SEEING AS THERE IS STILL A REPAIR PROGRAM IN EFFECT IN THE UNITED KINGDOM FOR THIS DEFECT IS THE NTSB GOING TO REQUIRE KIA YO MAKE THESE REPAIRS IN THE US?

Related Complaints for the 2005 KIA SORENTO

Other SUSPENSION Complaints

#11466326 Rear suspension rusted from chassis. Google search shows multiple people with same issue. Issue making car unsafe to ...
#11100469 MY WIFE DRIVES THIS CAR PRIMARILY. SHE ASKED ME LAST WEEK TO SEE WHAT I THOUGHT ABOUT WEIRD NOISES FROM THE REAR BRAK...
#10937690 TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT H...
#10906393 I BROUGHT MY VEHICLE FOR A COOLANT LEAK. MY MECHANIC ASKED THAT I COME OVER TO LOOK AT UNDERNEATH THE VEHICLE. THE R...
#10839023 THIS IS A FOLLOW UP TO NHTSA ID NUMBERS, 10819147,10824199,10838525 AND 10838531. I FURTHER RESEARCHED THE CROSSMEMB...

Recent Complaints for the 2005 KIA SORENTO

#11581628 POWER TRAIN Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and bro...
#11581628 STRUCTURE:BODY Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and bro...
#11581628 UNKNOWN OR OTHER Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and bro...
#11542943 FUEL/PROPULSION SYSTEM I am experiencing a recurring issue with gas backflow at the gas pump, whereby gasoline expulses back out of the nozz...
#11532923 ENGINE When driving there was a clunking noise and then the steering was hard to steer and the battery light came on & had t...
Check any vehicle history by VIN - Free vehicle history report