NHTSA Complaint #10838340 — 2011 HYUNDAI GENESIS

AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. SMOKE FILLED THE INTERIOR AND NEITHER DOORS NOR WINDOWS WOULD OPEN, AND DASH LIGHTS FLASHED INTERMITTENTLY ON A RANDOM BASIS, WITH OUT LOGIC, AND DIED. AUTO WAS IMMOBILIZED AND COULD NOT BE SHOVED NOR DRIVER EXTRACTED BY FIRE DEPARTMENT RESPONSE (2). EVENTUALLY WAS ABLE TO CAUSE PASSENGER POWER WINDOW (ONLY) TO LOWER HALFWAY DURING FINAL FLASH FROM LIGHTS. WITH HELP WAS ABLE TO ESCAPE. TRUNK WAS OPENED WITH MANUAL KEY (KEY FOB INOPERATIVE) AND SWELLED BATTERY WAS MELTING DOWN, WITH VENTILATION, DID NOT EXPLODE. THE OEM BATTERY LOCATION FAILED BY SEDIMENTATION SHORTS FROM A "GOOSEY" SUSPENSION. DEALER RETRIEVED VEHICLE, AFTER WINDOW LIFT REPLACED, DEMANDED CUSTOMER REMOVAL BY PUTTING BAD BATTERY FROM ANOTHER VEHICLE IN FOR JUMP START. DROVE TO NEAREST AFTER MARKET STORE FOR ADSORBED GLASS MAT (AGM) BATTERY TO PRECLUDE FUTURE FIRES. DRIVER'S DOOR ACTUATOR TOTAL FAILURE REPLACED (37631). BRAKE LIGHT SWITCH REPLACED AGAIN (46704). BRAKE SWITCH DIODE RECALL REFUSED BY DEALERSHIPS THAT CONTINUE TO ALSO REFUSE TO ADJUST EMERGENCY FREE PLAY, AT ANY COST. POROUS OEM TIRES REPLACED FOR SAFETY. THIS CAR IS CONSIDERED UNSAFE TO DRIVE UNLESS ONE WINDOW REMAINS LOWERED FOR AN ESCAPE PATH.