NHTSA Complaint #10837983 — 2000 CHRYSLER GRAND VOYAGER

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS issue reported to NHTSA

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Complaint Details

ODI Number	10837983
Vehicle	2000 CHRYSLER GRAND VOYAGER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	July 15, 2015
Date Filed	February 24, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2000 CHRYSLER GRAND VOYAGER. DURING INCLEMENT WEATHER OR WHEN TRAVELING OVER UNLEVELED LAND, THE SERPENTINE BELT FRACTURED. THE FAILURE RECURRED MORE THAN TEN TIMES WITHOUT WARNING. THE DEALER WAS NOTIFIED AND RECOMMENDED THAT THE CONTACT USE BELT CONDITIONER, WHICH DID NOT PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP MORE THAN FIVE TIMES FOR VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO PERMANENT REMEDY. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

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