NHTSA Complaint #10837710 — 2012 NISSAN JUKE

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/14/16*LJ THE CONSUMER STATED THERE ARE 3 SIMILAR COMPLAINTS ON SAFECAR.GOV WITH THE JUKE. CONSUMER NEVER RECEIVED A RESPONSE TO THE LETTER. CONSUMER SPOKE WITH JUSTIN IN CONSUMER AFFAIRS, WHO ARRANGED FOR TOM OSBORN TO MEET THE CONSUMER AT WESLEY CHAPEL NISSAN. TOM OSBORN SAID HE MADE MINOR ADJUSTMENTS AND 2 DAYS LATER THE CAR WAS DEAD. CONSUMER WENT BACK TO THE DEALER- COULDN'T FIND ANYTHING WRONG WITH IT BUT BRANDON IN SERVICE SAID HE MADE SOME ADJUSTMENTS. DEALER DOESN'T KNOW WHAT'S WRONG WITH THE CAR. CONSUMER HAS EXTENDED WARRANTY. CONSUMER STATED THERE ARE MULTIPLE COMPLAINTS ON OTHER WEBSITES AS WELL FROM CONSUMERS WITH THE SAME PROBLEMS. UPDATED 6/5/18*JB