NHTSA Complaint #10837447 — 2009 SATURN VUE

TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE INLET PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASION WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. IN ADDITION, THE SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,685. UPDATED 04/21/2016*LJ UPDATED 05/31/18*JB