NHTSA Complaint #10837420 — 2007 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED HOWEVER, THE BODY DAMAGE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT AND REAR DRIVER SIDE, AND THE REAR PASSENGER WINDOWS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000.