NHTSA Complaint #10837197 — 2003 FORD TAURUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10837197
Vehicle	2003 FORD TAURUS
Component	POWER TRAIN
Date of Incident	February 12, 2016
Date Filed	February 19, 2016
Mileage	132,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY FELT AS IF IT WERE IN NEUTRAL AND WOULD NOT ENGAGE IN ANY GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE TORQUE CONVERTER MAY HAVE FAILED. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO DIAGNOSED AND CONFIRMED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 132,400.

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