NHTSA Complaint #10837166 — 1999 FORD WINDSTAR

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. DURING AN OIL CHANGE, THE CONTACT NOTICED THAT THE FRONT SUBFRAME WAS RUSTED AND CORRODED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ UPDATED 05/30/18*JB