NHTSA Complaint #10836476 — 2015 HONDA CR-V

WE PURCHASED A NEW HONDA CRV 2015 DECEMBER OF 2015. THE SAME WEEK WE TOOK THE CAR HOME, WE NOTICED A VERY STRONG VIBRATION AT IDLE WHEN THE CAR IS IN GEAR, FOR EXAMPLE, WHEN STOPPING AT A RED LIGHT. THE VIBRATION IS SO STRONG THAT IT FEELS AS IF ONE IS SITTING IN A 'MASSAGING CHAIR'. WE (MY WIFE AND I) HAVE GOTTEN DIZZY AND NAUSEATED FROM THE VIBRATION. WE NOTIFIED THE DEALERSHIP AND AMERICAN HONDA IMMEDIATELY. SINCE THEN, THE DEALERSHIP ATTEMPTED TO REPAIR THE CAR 5 TIMES AND WAS UNSUCCESSFUL. I THEN REQUESTED THEM TO BUY THE CAR BACK AND THEY DENIED IT. THEY EVEN SAID THAT THEY WERE NOT GOING TO REPAIR MY CAR ANYMORE FOR THE SAME ISSUE. THE LAST TIME I TOOK THE CAR TO THE DEALERSHIP WAS SATURDAY FEBRUARY, 13 2016. IN THE REPAIR ORDER, THE DEALERSHIP CLEARLY STATES THAT THE VIBRATION WAS PRESENT AFTER THE REPAIR.