NHTSA Complaint #10836252 — 2013 NISSAN ALTIMA
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 10836252 |
| Vehicle | 2013 NISSAN ALTIMA |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,209 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
FOR 3 YEARS WE HAVE BEEN DEALING WITH THIS PARTICULAR ISSUE, WITH NO RESOLUTION. THE DASHBOARD LIGHT SIGNALING THAT THE PASSENGER AIR BAG IS PROPERLY ACTIVATED FOR AN ADULT OCCUPANT COMES ON OR DOES NOT COME ON WHEN IT IS SUPPOSED TO. THIS OCCURS WHETHER THE CAR IS STATIONARY OR ON THE MOVE. THE DEALER HAS TOLD US NOT TO PUT ANYTHING ON THE PASSENGER SEAT = RIDICULOUS. THE DEALER THEN SAID THAT IT "REPROGRAMMED THE SYSTEM". THEN THE DEALER TOLD US THAT THEY NEEDED TO REPLACE THE SENSOR. I BELIEVE THIS HAS BEEN DONE 2 X. WE LAST HAD THIS ATTENDED TO SEPT 15, 2015 BUT THE "SO-CALLED REPAIR" DID NOT WORK AGAIN. THIS AIR BAG ISSUE IS SERIOUS, AND WE FEEL UNSAFE IN THIS CAR, THEREFORE WE HAVE DRIVEN LESS THAN 2000 MILES IN 5 MONTHS - THE CAR SITS IN THE GARAGE. THE PROBLEM IS INTERMITTANT = WE DON'T KNOW WHEN THE AIR BAG SYSTEM IS FUNCTIONING CORRECTLY - WE MUST ASSUME IT IS MALFUNCTIONING!
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