NHTSA Complaint #10825963 — 2013 CADILLAC ATS

DRIVING ON 71 IN COLUMBUS OH TO MANSFIELD OH GOING 70 MPH ON HIGHWAY AND AT EX 173 STARTED SNOWING HEAVY, TRAFFIC CAME TO HAULT AT 10 MPH, HAD .09 MILES TO EXIT, GOT TO EXIT MADE A RIGHT OFF EXIT STARTED UP A HILL IN SNOW AT 30 MPH AND BEFORE MAKING IT UP THE HILL THE CAR STOPPED IN MIDDLE OF ONE LANE RD. AND DISPLAY SAID ...NO POWER STEERING... CALLED 911 THREE TIMES, WAITED OUTSIDE IN SNOW FOR HR AND HALF FOR THEM TO TOW CAR TO BILL HARRIS AUTO 419-289-2000 IN ASHLAND OH FIVE MI DOWN RD. NEXT DAY THEY COULDNT DUPLICATE THE PROBLEM SO THEY COULDNT FIX IT. I TOLD THEM I DONT FEEL SAFE IN CAR AND THAT I COULD HAVE DIED IF GOING ANY FASTER, IT STOPPED WITHOUT ANY WARNING. HE SAID HE WOULD GIVE ME $10 THOUS TOWARDS ANOTHER VEHICLE WHEN CAR IS WORTH $20,500. IN MY EXCELLENT SHAPE. I SAID WHY IS IT ONLY WORTH THAT, HE SAID BECUASE I SAID IT WASNT SAFE TO DRIVE AND THAT HE COULDNT SELL A CAR IF IT WASNT SAFE. THIS ISNT MY FAULT FOR THE POWER STEERING TO GO OUT, THERE ARE 15 COMPLAINTS ONLINE AT WWW.2013ATSCADILLACPOWERSTEERINGPROBLEMS. WHY ISNT THERE A RECALL? I WANT SOMETHING DONE ABOUT THIS, I HAVE ESCALATED CLAIM TO GM AND WANT GM TO DO A REPURCHASE OR A BUY BACK. I SHOULDNT FEEL DANGER WHEN I GET IN MY CAR. [XXX] PLEASE CONTACT ME AT [XXX]ADDRESS IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR