NHTSA Complaint #10825663 — 2013 FOREST RIVER GEORGETOWN

TL* THE CONTACT OWNS A 2013 FOREST RIVER GEORGETOWN. WHILE ATTEMPTING TO USE THE RETRACTABLE STEPS, THEY WOULD NOT COME OUT OF THE RETRACTED POSITION. THE CONTACT STATED THAT THE STEPS EVENTUALLY CAME OUT INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V798000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RECREATIONAL VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,317. UPDATED 04/13/16*LJ UPDATED 05/24/18*JB