NHTSA Complaint #10824994 — 2009 HONDA FIT

WHILE DRIVING ON TWO OCCURRENCES, BOTH CITY STREET AND FREEWAY, THE ELECTRIC POWER STEERING (EPS) INDICATOR LIT UP AND POWER STEERING MALFUNCTIONED AND SHUT DOWN. MY DAUGHTER HAD TO PULL OFF THE SIDE OF THE ROAD AS SHE FELT SO UNSAFE WITHOUT ANY POWER STEERING AND FELT A COMPLETE LOSS OF CONTROL OF THE VEHICLE. THERE WAS NO WARNING AND OCCURRED WHILE IN MOTION. THE EPS WARNING INDICATOR WAS INTERMITTENT AND DISAPPEARED WHEN THE CAR WAS TURNED OFF AND RESTARTED. HOWEVER, THE EPS WARNING REOCCURRED WHILE DRIVING ON THE FREEWAY THE SAME DAY. THE 2007-08 HONDA FIT MODELS RECEIVED EXTENDED WARRANTIES FOR THE SAME EPS MALFUNCTION PROBLEMS, ALONG WITH ELIGIBILITY FOR GOODWILL CONSIDERATION. THAT IS NOT THE CASE FOR THE 2009 MODELS. DUE TO THE EXTREME DANGER OF NOT KNOWING WHEN THE EPS MALFUNCTION WOULD OCCUR AGAIN, THE CAR IS BEING REPAIRED WITH A COMPLETE NEW EPS SYSTEM WHICH WILL BE COSTING US OVER $1000 FOR PARTS/LABOR.