NHTSA Complaint #10824977 — 2015 RAM PROMASTER

2015 RAM PROMASTER CITY CURRENTLY HAS 715 MILES ON THE ODOMETER. WE HAVE OWNED THIS VEHICLE FOR 3 MONTHS, AND PURCHASED IT NEW. THE PROBLEM I'M ABOUT TO DESCRIBE HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS IN THE LAST 3 MONTHS. WHILE VEHICLE IS IN MOTION, (HAS OCCURRED BETWEEN 25 MPH AND 75 MPH) THE TRANSMISSION CLUNKS LOUDLY, AND IS MET WITH A SUDDEN LOSS OF ENGINE POWER. EACH OCCURRENCE FORCED US TO PULL VEHICLE TO SIDE OF ROAD, (3 OCCURRENCES ON CITY STREETS, 1 OCCURRENCE ON FREEWAY) TURN THE ENGINE/IGNITION OFF, AND START ENGINE AGAIN. ONCE ENGINE WAS RESTARTED, VEHICLE ALLOWED US TO DRIVE IN WHAT THE DEALER HAS DUBBED "LIMP-IN MODE" WHERE VEHICLE ALLOWS ITSELF TO BE DRIVEN AT 25-30MPH, AND WILL NOT SHIFT GEARS. EACH TRIP TO THE DEALER REVEALED DIFFERENT ODM SERVICE CODES. EACH TIME DEALER RETURNS VEHICLE TO US, CLAIMING THEY HAVE FIXED THE ISSUE, THE ISSUE INEVITABLY OCCURS AGAIN. DEALER HAS CLAIMED TO HAVE REPAIRED 3 DIFFERENT MODULES, NONE OF WHICH HAVE SOLVED THE PROBLEM. STILL AWAITING REPAIR FOR THIS FOURTH OCCURRENCE.