NHTSA Complaint #10824928 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10824928
Vehicle 2012 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SD

Consumer Description

I TOOK DELIVERY OF THIS TRUCK IN MARCH OF 2012. THE TRUCK HAS HAD DOCUMENTED ONGOING SERIOUS DRIVABILITY, SAFETY AND RELIABILITY ISSUES SINCE OCTOBER OF 2013. THE ISSUE OF IMMEDIATE CONCERN RELATES TO ONGOING MISFIRE, BACK FIRE, AND ENGINE STALL. THIS CONDITION HAS OCCURRED AT LOW SPEED, HIGHWAY SPEED, AND WHILE TOWING. THE IMMEDIATE LOSS OF POWER AND SUBSEQUENT SURGING EFFECTS CAUSED BY THIS CONDITION RENDERS THE TRUCK HAZARDOUS TO ME, MY FAMILY, AND OTHER MOTORISTS. THIS ISSUE HAS BEEN REPEATEDLY REPORTED TO AND SERVICED BY FORD. I HAVE ALSO PERSONALLY FILED COMPLAINTS AND CONCERN WITH FORD MOTOR COMPANY. SEE FORD CUSTOMER SERVICE CASE NUMBER 8603638. THE MISFIRE, BACK FIRE, AND ENGINE STALL IS THE CURRENT ONGOING ISSUE BUT YOU WILL ALSO SEE IN THE SERVICE HISTORY THIS VEHICLE HAS ALSO EXPERIENCED TRACTION CONTROL, DRIVE SHAFT, STEERING SYSTEM, AND SENSOR/ELECTRICAL COMPONENT FAILURES DATING BACK TO MAY OF 2012. IT IS MY UNDERSTANDING FORD MOTOR COMPANY IS AWARE OF THIS ISSUE WITH THE ECO BOOST ENGINE AND DRIVETRAIN IN MY TRUCK. THIS KNOWN ISSUE WAS RESPONDED TO BY TECH SERVICE BULLETIN 13-2-14. HOWEVER, THE MITIGATION MEASURES OF THAT BULLETIN AND OTHER SUBSEQUENT SERVICE ATTEMPTED TO REPAIR MY TRUCK HAVE NOT BEEN SUCCESSFUL. FURTHER, THE SERVICE BULLETIN DOES NOT TAKE INTO ACCOUNT THE SIGNIFICANT SAFETY ISSUE OF A TRUCK TRAVELING PUBLIC ROADS AND EXPERIENCING SUDDEN LOSS OF ENGINE POWER. FINALLY, I WANT TO POINT OUT THAT THE IGNITION/ENGINE PROBLEMS MY VEHICLE EXPERIENCED HAS CAUSED PREMATURE FAILURE TO OTHER COMPONENTS TO MY DRIVE TRAIN. THIS INCLUDES FOULED SPARK PLUGS, DAMAGED COILS, AND LIKELY ACCELERATED END OF LIFE TO OTHER EMISSION CONTROLS AND MECHANICAL COMPONENTS TO THE ENGINE DUE TO THE MISFIRE AND WATER ENTERING THE COMBUSTION CHAMBER.

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