NHTSA Complaint #10824788 — 2014 VOLKSWAGEN JETTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10824788
Vehicle	2014 VOLKSWAGEN JETTA
Component	STRUCTURE:BODY
Date of Incident	January 21, 2016
Date Filed	February 8, 2016
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE CHANGING THE FRONT DRIVERS SIDE TIRE, THE FRAME DETACHED FROM THE JACK. THE CONTACT STATED THAT HE PLACED THE JACK IN THE PROPER POSITION ACCORDING TO THE OWNERS MANUAL. THE CONTACT STATED THAT THE DESIGNED PLACE TO PLACE THE JACK WAS NOT STRONG ENOUGH TO JACK THE VEHICLE. THE MANUFACTURER NOR DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 47,000.

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