NHTSA Complaint #10824647 — 2014 HONDA ACCORD

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10824647
Vehicle	2014 HONDA ACCORD
Component	STRUCTURE:BODY
Date of Incident	December 16, 2015
Date Filed	February 6, 2016
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ONE COLD MORNING OF ABOUT 30-32 DEGREES, THE BACK LEFT PASSENGER DOOR WOULD NOT OPEN FROM THE OUTSIDE (OR INSIDE) WHEN THE HANDLE WAS PULLED. IT WAS AS IF CHILD LOCK WAS ON. FROM THAT POINT ON, NO MATTER WHAT TEMP, THE DOOR WON'T OPEN PROPERLY IN CASE OF AN EMERGENCY. THE ONLY WAY TO GET IT TO OPEN IS TO PUSH THE DOOR IN THEN PULLING THE HANDLE. IF ON THE INSIDE, YOU HAVE TO PULL THE DOOR IN BY THE HOLE YOU GRASP THE DOOR THE PULL THE HANDLE. IT IS NOT SAFE. IT HAPPENED AT 37,000 MILES. CAR WAS BOUGHT NEW AND IS ON LEASE STILL WITH ONE MORE YEAR TILL I CAN FINANCE IT. I HAVE NO KIDS AND HAVE GUEST THE SIT IN THE BACK PERIODICALLY. I CAN SEE NO FAULT ON MY END FOR THE DOOR TO BE DEFECTIVE. DEALERSHIP REFUSES TO WAVE THE $180 FEE TO LOOK AT IT.

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