NHTSA Complaint #10824360 — 2011 HONDA ACCORD

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10824360
Vehicle	2011 HONDA ACCORD
Component	AIR BAGS
Date of Incident	November 6, 2015
Date Filed	February 4, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HAD AN SRS LIGHT ON AT 44000 MILES AND TOOK IT INTO HONDA, FIGURE IT WAS A SAFETY THING THEY WOULD TAKE CARE OF IT. HONDA WANTED TO CHARGE ME 100 DOLLARS FOR A DIAGNOSTIC. I TOLD THEM NO. THEY THEN TOLD ME THEY WOULD TALK TO HONDA TO WAVE FEE. HONDA PAID FOR DIAGNOSTIC CAME BACK WITH CODE INDICATING CABLE REEL ISSUE. HONDA SAID IT WOULD BE 545 DOLLARS TO REPLACE AND IF IT DIDN'T GET REPLACED IT MAY CAUSE ISSUES WITH AIRBAG INFLATOR AND MAY NOT INFLATE IN A CAR ACCIDENT. I TOLD THEM THIS WAS A HONDA SAFETY PROBLEM AND THEY SHOULD REPLACE IT. THE NEWEST ROUND OF RECALLS WERE FOR ACCORDS 2008-2010. I GUESS I WILL JUST WAIT AROUND UNTIL MY CAR EVENTUALLY GETS RECALLED UNTIL THEN CROSS MY FINGERS I DON'T GET IN AN ACCIDENT.

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