NHTSA Complaint #10824318 — 2007 BUICK LACROSSE

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING THE RANDOM FAILURE OF THE LOW BEAM HEAD LAMPS FAILING TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLAMP RELAY. THE CONTACT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR THE RECALL REPAIR FOR LONGER THAN TWO YEARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.