NHTSA Complaint #10824083 — 2003 CADILLAC CTS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10824083
Vehicle	2003 CADILLAC CTS
Component	ENGINE
Date of Incident	January 7, 2016
Date Filed	February 3, 2016
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT LEFT THE VEHICLE AT THE DEALER OVERNIGHT FOR AN OIL CHANGE. THE CONTACT RECEIVED A CALL FROM THE DEALER THAT, DUE TO A STRIPPED SCREW IN THE OIL PAN, THE OIL CHANGE COULD NOT BE PERFORMED. THE CONTACT OBSERVED A LARGE AMOUNT OF OIL UNDER THE FRONT OF THE VEHICLE WHEN IT WAS RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

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