NHTSA Complaint #10824021 — 2004 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STARTED THE VEHICLE AND NOTICED THAT THE IGNITION KEY PULLED OUT WHILE THE ENGINE WAS STILL RUNNING. THE CONTACT ALSO WAS ABLE TO TURN THE VEHICLE OFF WITHOUT THE KEY TURNING TO THE OFF POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO A LOCAL DEALER TO CHECK FOR RECALLS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THERE WERE NO RECALLS. THE CONTACT INSISTED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 157,048.