NHTSA Complaint #10823934 — 2002 GMC ENVOY 360 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10823934
Vehicle	2002 GMC ENVOY 360
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 30, 2015
Date Filed	February 3, 2016
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM THE MANUFACTURER, BUT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 108,000.

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