NHTSA Complaint #10823740 — 2012 KIA SORENTO

I FIRST BOUGHT MY VEHICLE FROM A USED LOT STILL VERY WELL CONDITION ALL SERVICE RECORDS CAR FAX, ETC A FEW MONTHS LATER I HAD ISSUES WITH THE SYSTEM TURNING LIGHTS ON AN A WEIRD ENGINE NOISE, I BROUGHT IT INTO A KIA DELARESHIP ONLY TO BE LAUGHED AT BY THE SERVICE TEAM OVER THE PHONE BECAUSE THEY HADN'T REALIZED I HAD PICKED UP THE LINE, THEY TOLD ME THIS WAS ALL NORMAL FIXED THE "PROBLEMS", AND SENT ME ON MY WAY OUT. I CALLED SEVERAL TIMES AFTER THAT TO TELL THEM I DIDN'T THINK THE ENGINE NOISE WAS CORRECT AND THEY TOLD ME IT WAS NORMAL WEAR AND TEAR, A FEW MONTHS LATER MY ENTIRE CAR SHUT OFF WHILE ON AN EXPRESSWAY WITH MY SELF PREGNANT AND MY 2 YEAR OLD SON. IT IS NOW AT THE SHOP AND THEY ARE ASKING FOR EXTENSIVE INFORMATION AND SERVICE RECORDS WHICH I HAVE AND ARE BEING VERY ODD ABOUT MY VEHICLE AND WHEN THEY WILL KNOW THE PROBLEM. PLEASE BE CAREFUL WHEN BUYING FROM KIA, I COULD HAVE BEEN SERIOUSLY INJURED WITH MY CHILDREN. TRADING IN ONCE THE ISSUE OR ENGINE IF IT EVEN GETS FIXED. SCARED TO DEATH.