NHTSA Complaint #10823628 — 2011 HYUNDAI GENESIS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10823628
Vehicle 2011 HYUNDAI GENESIS
Component ENGINE
Date of Incident
Date Filed
Mileage 80,527 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

ON DECEMBER 22ND, 2015, I WAS DRIVING THE CAR INTO MY PARKING LOT AT MY OFFICE WHEN THE CAR BEGAN TO ACCELARATE ON ITS OWN. THIS IS THE SECOND TIME IN THE LAST 6 MONTHS THAT THE ENGINE HAS ACCELARATED WITHOUT DEPRESSING THE ACCELERATOR AND THEN CONTINUED TO REV HIGHER WHEN THE CAR IS PUT INTO PARK. IF IT WAS NOT FOR SOME QUICK THINKING, I ALMOST WENT INTO A WALL OF THE GARAGE. I IMMEDIATELY CALLED THE HYUNDAI DEALER AND SPOKE TO THE SERVICE MANAGER. HE COULD HEAR THE REVING OF THE CAR. HE ASKED IF I FELT SAFE DRIVING IT TO THE DEALER WHICH I DID. ALL THOUGHOUT THE RIDE, THE CAR CONTINUED TO ACCELARATE ON ITS OWN. WHEN I ARRIVED AT THE DEALER AND TURNED THE CAR OFF, THE CAR STOPPED DOING THIS. THE DEALER KEPT THE CAR FOR 5 WEEKS AND COULD NOT DUPLICATE OR FIND ANY PROBLEMS. I HAVE ASKED TO SPEAK TO SOMEONE AT HYUNDAI TO SEE WHAT THE NEXT STEPS ARE IF IT HAPPENS AGAIN

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