NHTSA Complaint #10823576 — 2012 KIA SORENTO

WE WERE TOLD WE HAD A 10 YR, 100000 MILE WARRANTY BUMPER TO BUMPER IN JAN 2012 WHEN WE BOUGHT THE VEHICLE. LAST WEEK THE AIRBAG LIGHT AND ENGINE LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND WAS TOLD THE WARRANTY DIDN'T COVER CHECK ENGINE OR AIRBAG PROBLEMS, EVEN THOUGH THE DEALERSHIP SERVICE DEPARTMENT SAID THEY WOULD BE COVERED IF THE UNIT WAS UNDER 5 YEARS OLD. THEY WANT $1000+ TO FIX THE ENGINE LIGHT PROBLEM ON THE INTAKE MANIFOLD AND $1400 TO FIX THE AIRBAG PROBLEM. BOTH UNITS SHOULD BE UNDER WARRANTY. WE HAD A SPARE TIRE PROBLEM A MONTH AFTER GETTING THE CAR. THE SPARE TIRE WAS BAD AND THEY WANTED US TO BUY A NEW TIRE. NOTHING WE HAVE IS COVERED UNDER WARRANTY IT SEEMS. WE WERE TOLD THE ENTIRE AIRBAG SYSTEM ON THE CAR WOULD NOT OPERATE UNLESS WE PAID THE $1400 TO REPAIR THE AIRBAG SYSTEM.