NHTSA Complaint #10823363 — 2012 FIAT 500

AT ABOUT 36,000 MILES IT BECAME DIFFICULT TO CHANGE GEARS AND THEN SHIFTER SUDDENLY BECAME IMPOSSIBLE TO CONTROL WHILE ON THE ROAD. GOT OFF THE ROAD AND CAR WOULD NOT GO INTO FIRST GEAR, AND WHEN TRYING TO REVERSE IT MADE A HORRIBLE GRINDING SOUND. CAR WAS IMMOBILE. TURNS OUT THAT SOME 2012 FIATS HAVE BEEN REPORTED TO HAVE FAULTY PRESSURE PLATES INSTALLED. DEALERSHIP SAID IT WAS MY PRESSURE PLATE AND QUOTED A PRICE OF 1100+ AS THEY SAID CLUTCH IS NOT COVERED UNDER WARRANTY. I FOUGHT THAT AND FIAT CHRYSLER CORPORATION ENDED UP PAYING FOR THE NEW CLUTCH ASSEMBLY. A PHOTO OF PRESSURE PLATE WERE EMAILED BY DEALER WITH THE NOTE: AS YOU CAN SEE HERE IN THE PICTURE THE FINGERS FOR THE PRESSURE PLATE ARE BENT IN 3 PLACES CAUSING THE ISSUE YOU ARE EXPERIENCING. THE GOOD NEWS IS I HAVE SPOKEN WITH ERICKA FROM FIAT CHRYSLER HEADQUARTERS AND THIS WILL BE WARRANTIED BY THEM AT NO COST TO YOU FOR THE PARTS, LABOR OR RENTAL.